Generally, security cameras are well-outfitted devices in this technological landscape. Similarly, the Zmodo camera has multiple advantages for smooth monitoring and safety purposes. However, users sometimes complain about the Zmodo camera offline issue, which is frustrating and annoying for them.
In addition, to get rid of these kinds of issues, we share a brief guide with you. Here, you find the quick fix for the Zmodo camera keeps going offline error. You find detailed information here about the reasons and more, so stay in touch!
Why does my Zmodo camera keep going offline?
Further, the Zmodo camera is a feature-rich security device, sometimes it poses certain issues with its performance and capabilities. We highlight the primary issues in this section, so take a look once:
- Unstable internet connections
- Malfunctioned Router or modem
- The camera is out of the network range
- Corrupted or outdated firmware file issues
- Hardware failures include loosened and damaged cable issues
- Technical glitches and bugs
- Less power supply
How to troubleshoot the Zmodo camera offline issue?
Additionally, you find the primary reasons that cause the camera offline issue. Now, we move forward to resolve these issues using different troubleshooting tips. So, read carefully the below-listed fixes for solving the Zmodo camera keeps going offline issue.
Check Internet Connectivity
The internet connections should be strong and stable to avoid the Zmodo camera offline issues. If still there are any persistent network issues, contact your ISP.
Ensure power supply
Check that all the devices receive an adequate power supply. The power adapter and the sockets should be in good condition and provide enough voltage.
Position the camera within the router’s range
Look that your camera is placed within the router’s network range. If not, then a Zmodo camera offline error occurs. To fix it, move it or reposition it within the router’s network range at a distance from ground level.
Use 2.4Ghz Network Frequency
Moreover, confirm that your router is set to the 2.4 GHz bandwidth as the Zmodo camera does not support 5 GHz. If it is not set to 2.4 GHz, then access the router’s admin panel and change the Network settings to the preferred one.
Power cycle the Zmodo camera
To solve the short-term problems that occur due to technical bugs and faults, power cycling of the router is the best solution. For this, you just need to unplug your Zmodo camera from the power supply and wait for 30 secs- 1 minute. Then again, plug in the camera and the problem should be solved.
Update the Zmodo app
Ensure you are using the updated Zmodo camera app version. Or, you can just remove it and reconfigure it to the latest firmware version and solve the application problems. This will help you to fix the Why does my Zmodo camera keep going offline issue.
Check firmware Updates
Further, check that your router and camera are upgraded to the latest version. If corrupted firmware files are present, then remove them and follow the instructions to upgrade the firmware.
Resetting Zmodo Camera
If you are still getting stuck with the Why does my Zmodo camera keep going offline, then hard reset the camera. You can use the reset button to factory reset the camera or reach us to find the complete steps. After resetting, your surveillance device reverts to its default settings and you have to reconfigure it.
Wrapping Up
All in all, this step-by-step guide explains briefly the complexity of the Zmodo camera offline problem. With that, you have gained information on its causes and efficient troubleshooting methods. In case you need more help, then drop us a line here!